Mrs Karen Totty

Written by a NHS patient at Stoma Services

Karen is perfect. She has been diligent, caring and professional. Could not be improved upon.

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Listening

Written by a NHS patient at Stoma Services

Karen is a really nice and helpful nurse and is always a good listener. This nurse always provides me with great and helpful advice when answering the questions I have as well as providing amazing care. Karen has helped me a lot.

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Listening

Written by a NHS patient at Stoma Services

If angels exist Karen is one ,i was in total pieces when she first visited me within half an hour she had built my confidence to where i could face the world ,she passed her knowledge of stoma care on to me in terms i could easily understand and put to use.After each visit my confidence and trust in Karen grew.I called her one evening with what i thought was a catastrophe she came and sorted the problem easily and never batted an eyelid.Anyone who gets Karen as there nurse will get the best possible care and attention ,she must be an asset to Fittleworth and there products.

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Listening

Written by a NHS patient at Stoma Services

This lady/nurse deserves more than 5 stars. This experience was a first for myself. I could not have got through this if it wasn't for the dedication of Karen. She was there for me when the surgeon/hospital wasn't. Her kind, caring ability to get me through this is something that I will never forget. She has gone the extra mile to get me where I am today. Its only 5 months now but it has been a terrible 5 months and if she wasn't here to offer her support in every way, it would have been a different story. I'm awaiting more surgery and I'm hoping this time, Karen won't have to put as much time and energy into me after, as she has done with this one. Knowing she is at the end of a phone means a lot too. She has always returned my calls/messages when able too. I feel its not just been myself and my partner on this journey- its been Karen too. A lovely lady with a lovely attitude towards her job and her patients. I personally couldn't have done it without her.

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Listening

Written by a NHS patient at Stoma Services

Karan was very helpful and professional answering all my questions of which they were many! she reassured me and gave me the confidence to cope as for me it was a very difficult and life changing time. She also took care of ordering my products making sure they were the suitable for me using her vast experience and setting my account up with the supplier making it easy for me. She also gave me lots of advice about anything to do with my condition. Karan also told me to phone her if I had any problems which I find very reassuring and helpful.

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Listening